Assurant, Inc. (NYSE: AIZ), a premier global protection company that safeguards and services connected devices, homes and automobiles in partnership with the world’s leading brands, today announced it has received the Feefo Platinum Trusted Service Award, an exclusive recognition for businesses that consistently deliver world-class customer experiences year after year.
The Platinum Trusted Service Award is given only to companies that have achieved the Gold standard for three or more consecutive years, underscoring Assurant’s sustained commitment to operational excellence and customer trust.
“Receiving the Platinum Trusted Service Award is a true testament to our unwavering commitment to excellence. Consistently maintaining high service ratings over the years reflects the trust and confidence our customers place in us. As we step into 2026, we remain focused on delivering dependable, human-centered service that defines our brand. This achievement is a reflection of our team’s dedication to setting and exceeding the highest standards,” said Hemaka Perera, President, APAC at Assurant.
Feefo established the Trusted Service Awards in 2014 to highlight brands that lead with transparency. Because these awards are based purely on the analysis of verified reviews from real customers, they remain the most authentic reflection of a business’s commitment to service. In a marketplace where reviews can sometimes be manipulated, the Feefo "Verified" status provides you with the confidence that the feedback you see is 100% genuine.
This award celebrates brands like Assurant that go beyond traditional customer satisfaction to build deep-rooted customer advocacy, making excellence a permanent part of their business DNA. To reach this level in 2026, Assurant demonstrated a three-year streak of excellence, consistently earning a Feefo service rating of 4.5 or higher from a minimum of 50 verified reviews annually since 2023.
Tony Wheble, CEO at Feefo, congratulated the winners: “It is a privilege to celebrate companies like Assurant that remain steadfast in their commitment to customer success. This award is a testament to their ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, Assurant New Zealand isn't just winning an award; they are building the long-term trust that defines the most successful brands of the future. We are proud to recognise their dedication to the people they serve.”
About Assurant
Assurant, Inc. (NYSE: AIZ) is a premier global protection company that partners with the world’s leading brands to safeguard and service connected devices, homes, and automobiles. As a Fortune 500 company operating in 21 countries, Assurant leverages data-driven technology solutions to provide exceptional customer experience.
Learn more at www.assurant.nz.
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Contact details:
Media Contacts:
Neeti Dhawan
Director, International Communications
neeti.dhawan@assurant.com
